damages

Charter Ordered to Pay Over $7 Billion in Damages Following Technician's Murder of Elderly Customer

Charter Ordered to Pay Over $7 Billion in Damages Following Technician’s Murder of Elderly Customer

Telecoms aren’t exactly known for superior customer service. Beleaguered customers have come to hopelessly accept full day-long service time windows, endless support line phone roundabouts, and increasingly offensive hidden fees as uncomfortable realities required to squeeze out basic necessities from borderline monopolistic companies. But hey, at least working with these companies won’t literally kill you. …

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'Shocking breach of faith' | Spectrum owes $7 billion in punitive damages for murder of Texas customer

‘Shocking breach of faith’ | Spectrum owes $7 billion in punitive damages for murder of Texas customer

Earlier in June, a jury also said the cable company had to pay 90% of $375 million in compensatory damages to Thomas and her family. DALLAS — A Dallas County jury found Charter Communications, which also operates as Spectrum, acted negligently in hiring a field technician who killed one of its customers. The company now …

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